Order cancellation policy

We want you to be entirely satisfied with your purchase from www.thealishah.com

If you are not, we will gladly accept the exchange of items that are unwashed, unused, unaltered and packed with the original tags attached and accompanied by the original invoice. You can exchange articles from any of Thealishah outlet within 14 days of your purchase.

Exchange will be provided subject to the immediate availability of stock. Customer will have to bear courier charges (for sending and receiving) in case of online exchange.

 

Please note we do not offer a cash refund.

Our accessories and sale items are non-returnable and non-exchangeable.

 

Cancellation of Orders

On rare occasion Thealishah has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment being declined by the issuing financial institution and when customers do not pickup / reply to confirmation calls from our customer care.

For any complaints, suggestions please contact us at: info@thealishah.com or call us: 0300-8564440.

Our customer care operating hours are Mon-Sat: (10:00AM to 06:00PM Pakistan Standard Time or +5 GMT)